They also wield a lot of influence because they spend more for great service and share their opinions widely. "Today's networked consumers are demanding engagement, personalisation, and prompt response from the companies they deal with across multiple channels. More Indians talk about their good or bad experience than their global counterparts, it said, adding, on an average Indians talk to 44 people about good customer service experiences and to 46 people about their bad experiences.Īccording to the survey, 87 per cent Indians are willing to spend more for better service, willing to spend an average of 22 per cent more. People in India who use social media for customer service are more willing than the general population to reward companies with both business and loyalty for quality service and end relationship due to poor service, the survey said. "54 per cent of Indian have used social media at least once in the past year to get a customer service response, more than twice the average 20 per cent of consumers in other markets," said the American Express Global Customer Service Barometer.įinancial services provider American Express' annual survey was conducted in India and 10 other countries. There are no additional fees to use and maintain a Tapsocial account, so the device’s cost is all the user will need to pay for the luxury of never having to worry about business cards again.įor more information, either about Tappie for personal use or a potential partnership, visit .Indians are twice as likely to use social media to get a customer service response than their counterparts in other countries, says a survey. Although Tappie’s retail price is regularly $19.99, users can now acquire a discounted Tappie for only $14.99. Tappie is currently offering an early-bird discount. A business’s logo, combined with Tappie technology, creates a new way to make a lasting connection while building brand awareness. Since some of the best advertising space exists on the backs of smartphones, Tappie offers customized products with company logos and customized features. Tappie also offers partnerships with businesses as an innovative way to build brand awareness. One of the reasons we created Tappie was to provide a solution to that problem.” Printing billions of business cards is environmentally wasteful and unnecessary, especially considering that so many of them end up in recycling bins and landfills. “With Tappie, people can choose what they want to share, and their information is always up-to-date and relevant. “There is no longer any reason to rely on pieces of paper to make a meaningful connection,” says Joseph. Over 7 million trees are cut down each year to produce business cards, yet 88% of cards that are handed out are thrown away within a week. People may forget business cards or run out of them at an event, but no one forgets their smartphone.” It’s an opportunity to make a lasting connection with another person so that it won’t be misplaced or overlooked. Tappie is more than just a virtual business card. The traditional business card is static, bulky, and frankly, easy to forget or throw away. Oscar notes, “A business card doesn’t help people connect. There is no need for the receiving phone to have a Tappie or an app, so the exchange is straightforward and effortless.Īfter years of attending conferences and events, co-founders Oscar and Joseph developed the idea and realized how dependent people still were on physical business cards to exchange information. One of the things that makes Tappie unique is that users can share information to everyone, even if they don’t have a Tappie device. Users can customize what information and apps they include, and they can update what they share at any time. To activate, Tappie users create a profile on where they can link their website and necessary contact information as well as social media and communication apps like WhatsApp, Facebook, TikTok, Instagram, and Snapchat, among others. Tappie works with all major models, including Apple iPhones, Samsung Galaxy models, Google Pixels, and HTC phones. Tappie’s ultimate goal is to eliminate environmentally wasteful business cards and make connecting simple, as it should be! Perfect for businesses, creators, entrepreneurs, or anyone looking to make networking a breeze. With a simple tap of the phone to another, the user can share social media and contact information with anyone who has a smartphone. Burbank, California - Founders and e-commerce experts, Oscar Vasquez and Joseph Medina, have partnered with Deviate, a premier Los Angeles digital marketing and software agency to create Tappie – a platform that allows users to connect with others through a device that sticks to the back of the user’s phone.
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